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VoIP : Service Maintenance/Information - on 10:00 PM (Expired 5/25/2023 10:15pm)
5/25/2023 3:44pm Emergency| VoIP |
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| Maintenance Start - 10:00 PM |
| Maintenance End - 10:15 PM |
UFIT staff working with the VoIP system vendor have identified a defect that has caused some calling issues today. UFIT staff will perform maintenance recommendation by the vendor beginning at 10:00 PM. The maintenance is expected to be completed by 10:15 PM. During this time calls in progress will be dropped, and new call attempts may need to be retried.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
Internet Access to on-campus Fraternities: Service Information - Thursday, May 25 (Expired 5/25/2023 6:00pm)
5/25/2023 8:46am Routine| Internet Access to on-campus Fraternities |
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| Maintenance Start - Thursday, May 25, 8:00 AM |
| Maintenance End - Thursday, May 25 at 4:00 PM |
UFIT staff will perform maintenance for Internet Access to on-campus Fraternities beginning on Thursday, May 25 at 8:00 AM.
Internet access to these on campus sites will have limited access or intermitting outages while we service the fiber connections to these buildings. The following buildings will be impacted:
- 0400 - Kappa Alpha
- 0418 - Pi Beta Phi
- 0419 - Chi Phi
- 0420 - Sigma Alpha Epsilon
- 0421 - Lambda Chi Alpha
- 0422 - Sigma Phi Epsilon
- 0423 - Delta Chi
- 0424 - Phi Gamma Delta
- 0425 - Sigma Chi
- 0427 - Theta Chi
- 0430 - Beta Theta Pi
- 0431 - Alpha Epsilon Pi
- 0432 - Pi Lambda Phi
- G211 - Pi Kappa Phi
The maintenance is expected to be completed by Thursday, May 25 at 4:00 PM.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
web connectivity from housing and eduroam : Service Issue Resolved (Expired 5/25/2023 11:00am)
5/25/2023 10:36am ProblemThe problem with web connectivity from housing and eduroam has been resolved. We apologize for the inconvenience and thank you for your patience.
University community members accessing some UFL websites including www.ufl.edu and elearning are currently unreachable from some parts of the housing and eduroam networks. Users may experience slowness or intermittent availability. UFIT is currently investigating and working to restore the service to normal as quickly as possible.
Updates will be posted to this alert as soon as additional information becomes available.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
Basic File Storage System : Service Maintenance/Information - on Sunday, May 21 at 9:00am (Expired 5/22/2023 9:00am)
5/22/2023 8:30am RoutineThe problem with Basic File Storage has been resolved. We apologize for the inconvenience and thank you for your patience.
During routine Basic File Storage maintenance UFIT noted some instability which has been addressed. Maintenance work was completed at 5:30 PM.
| Basic Storage System |
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| Original Maintenance Start - Sunday, May 21 at 9:00am |
| Maintenance End - Sunday, May 21 at 5:30pm |
UFIT staff performed maintenance for Basic Storage System beginning on Sunday, May 21 at 9:00am.
The maintenance activity on Basic Storage was expected to be non-disruptive. Some users may experience disconnected sessions (SMB Clients) which will require users to refresh their connections.
The maintenance completed at Sunday, May 21 at 5:30pm.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
The problem with Mediasite Zoom Imports has been resolved. We apologize for the inconvenience and thank you for your patience.
UFIT is continuing to investigate the Service Issue/Outage regarding Mediasite. As of 5/18/23 4:30pm, playback has been fully restored. However, imports to Mediasite from Zoom are currently disabled.
UFIT is working to restore the Zoom imports to normal operation as quickly as possible.
University community members accessing Mediasite may experience slowness or intermittent availability of Mediasite content. Mediasite produces high-quality video and content streams. This service allows viewers to see the presenter and his or her computer content simultaneously.
UFIT is working to restore the service to normal as quickly as possible.
Updates will be posted to this alert as soon as additional information becomes available.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
myIT and myRequest : Service Maintenance - on Friday, May 19 at 10:00 PM (Expired 5/20/2023 10:00am)
5/12/2023 2:45pm Routine| myIT and myRequest |
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| Maintenance Start - Friday, May 19 at 10:00 PM |
| Maintenance End - Friday, May 20 at 8:00 AM |
The vendor that supports myIT and myRequest will perform maintenance beginning on Friday, May 19 at 10:00 PM. myIT is used by UFIT to record and track service requests and incidents. myRequest is used by Shared Services for service requests.
While outages are possible throughout the maintenance window, the vendor that supports myIT / myRequest does not expect the service to be interrupted for the entire maintenance window.
The maintenance window is expected to be completed by Saturday, May 20 at 8:00 AM.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
Cisco CallManager : Service Information - on Friday, May 19 at 9 pm (Expired 5/19/2023 11:30pm)
5/18/2023 10:30am Routine| Cisco CallManager |
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| Maintenance Start - Friday, May 19 at 9 pm |
| Maintenance End - Friday, May 19 at 11 pm |
UFIT staff will perform maintenance for Cisco CallManager beginning on Friday, May 19 at 9pm. Cisco CallManager is the call-processing component of the Cisco Unified Communications System. CallManager certificates will be replaced causing Cisco phones to experience up to 1 minute of downtime. Phones on Main Campus and UFHealth will be affected.
The maintenance is expected to be completed by Friday, May 19 at 11 pm.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
General Ledger (GL) and all subsystems (AP, EX, AM, BI, AR, PC) are closed for April 2023. (Expired 5/19/2023 5:00pm)
5/3/2023 6:11pm RoutineThe General Ledger (GL) and all subsystems are closed for April 2023.
Monthly Financial Reports (MFRs) for April are expected to be available on Monday, May 8th.
The myUFL Alerts page will be updated and notification will also be sent to this listserv when they are available.
Additional information is available on General Accounting website month-end closing.
Wireless Network : Service Information - on Saturday, May 20 at 5:30 a.m. (Expired 5/19/2023 10:11am)
5/19/2023 10:36am Routine| Wireless Network |
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| Maintenance Start - Saturday, May 20 at 5:30 am |
| Maintenance End - Saturday, May 20 at 9:30 am |
UFIT staff will perform maintenance on the Wireless Network beginning on Saturday, May 20 at 5:30 am. Updates will be made to the routing for the wireless network. Changes should not impact wireless users. Any disruption that might occur should be brief.
The maintenance is expected to be completed by Saturday, May 20 at 9:30 am.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
myUF Marketplace : Service Restored - Issue Resolved. (Expired 5/15/2023 5:00pm)
5/15/2023 3:44pm RoutineThe problem with myUF Marketplace has been resolved. We apologize for the inconvenience and thank you for your patience.
If you have any questions or concerns regarding this notice, please contact the UF Procurement office at 352-392-1335 or Procurement Services
University community members accessing myUF Marketplace may experience some slowness, intermittent or some performance issues.
The vendor that supports myUF Marketplace is aware and working to restore the service to normal as quickly as possible.
myUF Marketplace is a user-friendly online marketplace designed to streamline the way your department purchases its goods and services.
Updates will be posted to this alert as soon as additional information becomes available.
myUF Marketplace : Service Maintenance - on Saturday, May 13th, at 6:00 p.m. (Expired 5/14/2023 12:00pm)
5/2/2023 9:18am Routine| myUF Marketplace |
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| Maintenance Start - Saturday, May 13th, at 6:00 p.m. |
| Maintenance End - Sunday May 14th, at 2:00 a.m. |
The vendor that supports myUF Marketplace will provide scheduled maintenance starting Saturday, May 13th, from 6:00 p.m. through Sunday May 14th, 2:00 a.m. ET.
myUF Marketplace will be unavailable during this time.
myUF Marketplace is a user-friendly online marketplace designed to streamline the way your department purchases its goods and services.
The maintenance window is expected to be completed by Sunday, May 14th, at 2:00 a.m.
If you have any questions or concerns regarding this notice, please contact the UF Procurement office at 352-392-1335 or Procurement Services
Eduroam wireless network : Service Maintenance/Information - on Sunday, May 14 at 6:00 AM (Expired 5/14/2023 10:00am)
5/12/2023 2:25pm Routine| Eduroam wireless network |
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| Maintenance Start - Sunday, May 14 at 6:00 AM |
| Maintenance End - Sunday, May 14 at 8:00 AM |
UFIT staff will perform maintenance for Eduroam wireless network beginning on Sunday, May 14 at 6:00 AM.
The certificate which is used to secure the Eduroam wireless network will be refreshed. Those users who onboarded to Eduroam through ufgetonline should not see any impact from this change.
Users who "self onboarded" may get a certificate warning and may need to accept it or go through ufgetonline to onboard.
The maintenance window is expected to be completed by Sunday, May 14 at 8:00 AM.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
UFIT is continuing to investigate the Service Issue/Outage regarding MyTraining but as of 5/12, we do not have an ETA for service restoration.
MyTraining is currently unavailable. UFIT is working to resolve the outage and will fully investigate the issues that caused it after the service is restored.
UFIT understands that this outage is disrupting academic and administrative processes and appreciates the impact it is having on the university community. Our staff are working as quickly as possible to restore services.
Outage updates will be posted here.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
Enterprise Analytics FIT and DSO Cubes - Service Issue: May 9th (Expired 5/9/2023 9:00pm)
5/9/2023 3:49pm RoutineAt 5:00 p.m. the Enterprise Analytics Financial and DSO Cubes will be unavailable as they will be re-populated with current data from last evening and this morning. We expect the process will take about 2 hours to complete.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
Financial data that feeds the Enterprise Analytics Financial Reports and the FIT and DSO Cubes did not complete or update this morning due to delays in the nightly batch process.
The reports and cubes currently reflect the data through the close of business of May 7th.
UFIT understands this service may disrupt some academic and administrative processes and the impact it may have on the university community.
Enterprise Analytics is a collection of web-based reporting tools that provide a simple way to view, create, or download reports from university data sources.
FormAssembly with Salesforce (Gator360): Service Restored. (Expired 5/9/2023 12:00pm)
5/9/2023 9:41am RoutineThe problem with FormAssembly has been resolved. UFIT staff will continue to closely monitor the system.
We apologize for the inconvenience and thank you for your patience.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
FormAssembly, used in conjunction with Salesforce (Gator360), is experiencing an outage that is negatively impacting forms which integrate with Salesforce.
UFIT staff are working with the vendor on a resolution to restore this service as quickly as possible.
UFIT understands that these outages are disrupting academic and administrative processes and appreciates the impact they are having on the university community.
Outage updates will be posted here.
Sisler Hall Network : Service Information - on Sunday, May 7 at 8:00 AM (Expired 5/7/2023 7:00pm)
5/3/2023 8:23am Routine| Sisler Hall Network |
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| Maintenance Start - Sunday, May 7 at 8:00 AM |
| Maintenance End - Sunday, May 7 at 5:00 PM |
UFIT staff will be refreshing the network equipment in Sisler Hall (Building 0688) beginning on Sunday, May 7 at 8:00 AM.
During that time the network will be unavailable for users in the building.
The maintenance is expected to be completed by Sunday, May 7 at 5:00 PM.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
UFIRST : Service Maintenance/Information - on Saturday, May 6 at 12:00 PM (Expired 5/6/2023 7:00pm)
5/3/2023 8:28am Routine| UFIRST |
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| Maintenance Start - Saturday, May 6 at 12:00 PM |
| Maintenance End - Saturday, May 6 at 5:00 PM |
UFIT staff will perform maintenance for UFIRST beginning on Saturday, May 6 at 12:00 PM.
UFIRST is used as an on-line grant proposal and award tracking system.
The maintenance is expected to be completed by Saturday, May 6 at 5:00 PM.If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
Adobe ColdFusion - Critical vulnerability notice. (Expired 4/30/2023 5:00pm)
4/24/2023 10:12am ProblemUFIT is continuing to investigate this Issue regarding Adobe ColdFusion.
Adobe ColdFusion is an application server and a platform for building and deploying web and mobile applications. Use ColdFusion to create dynamic internet applications. ColdFusion is a rapid scripting environment for creating dynamic internet applications using ColdFusion Markup Language (CFML).
Adobe has released security updates for ColdFusion versions 2021 and 2018. These updates resolve critical and important vulnerabilities that could lead to arbitrary file read as well as unauthenticated remote code execution on unpatched systems.
This vulnerability is identified as CVE-2023-26360 and was added to the US CISA Known Exploited Vulnerabilities (KEV) catalog, an indicating that it has been known to be exploited in the wild. [1]
UFIT has identified recent exploitation attempts against this vulnerability on UF Adobe ColdFusion systems that are publicly accessible.
If you operate an Adobe ColdFusion server, you should address this critical vulnerability as soon as possible by following the instructions in Adobe's Security Bulletin [2] and installing the necessary patches.
[1] https://nvd.nist.gov/vuln/detail/CVE-2023-26360
[2] https://helpx.adobe.com/security/products/coldfusion/apsb23-25.html
If you have any questions or concerns regarding this notice, please contact the UF Computer Security Incident Response Team (CSIRT) at ufirt@ufl.edu.
The problem with OneUF - Financial Aid has been resolved. We apologize for the inconvenience and thank you for your patience.
University community members accessing OneUF - Financial Aid may experience slowness or intermittent availability. UFIT is working to restore the service to normal as quickly as possible.
Updates will be posted to this alert as soon as additional information becomes available.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
The vendor that supports UFOLIO has restored the service. We apologize for the inconvenience and thank you for your patience.
If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu
UFIT staff is aware of an issue that prevents access to the UFOLIO electronic disclosure system. The vendor has been contacted and is actively working on the issue.
UFOLIO (UF Online Interest Organizer) is an online activities and interests reporting system that streamlines, modernizes, and standardizes the way faculty and staff report their outside activities and financial interests.
Updates will be posted to this alert as soon as additional information becomes available.
