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myIT and myRequest : Service Maintenance - on November 18 at 10:00 PM (Expires 11/19/2022 10:00am)

11/17/2022 8:45am Routine
myIT and myRequest
Maintenance Start - November 18 at 10:00 PM
Maintenance End - November 19 at 8:00 AM

The vendor that supports myIT and myRequest will perform maintenance beginning on November 18 at 10:00 PM.

myIT is used by UFIT to record and track service requests and incidents. myRequest is used by Shared Services for service requests. While outages are possible throughout the maintenance window, the vendor that supports myIT / myRequest does not expect the service to be unavailable for the entire maintenance window.

The maintenance window is expected to be completed by November 19 at 8:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu