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UFNet Environments : Service Outage (Expired 9/21/2021 3:30pm) (Expires 9/21/2021 3:30pm)

9/21/2021 12:07pm Routine

The problem with UFNet Environments has been resolved. We apologize for the inconvenience and thank you for your patience.


UFIT is implementing a resolution for the Service Issue/Outage regarding UFNet Environments and expects service restoration to be fully restored by Noon. Services are currently being restored and Core Network engineers are in the process of checking.


UFNet Environments is currently unavailable. Due to a hardware failure the UF Network Environments that services UFguest wireless, ISN, PCI, External and Science DMZ networks are impacted. Core Network Engineers are working to restore service as soon as possible. UFIT will fully investigate the issues that caused it after the service is restored.

UFIT understands that this outage is disrupting academic and administrative processes and appreciates the impact it is having on the university community. Our staff are working as quickly as possible to restore services.

Outage updates will be posted here.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

UFIRST : issue resolved. (Expired 9/21/2021 9:00am) (Expires 9/21/2021 9:00am)

9/21/2021 8:30am Routine

The problem with UFIRST has been resolved. We apologize for the inconvenience and thank you for your patience.


UFIT is awaiting a change from the vendor to allow our production instance of UFIRST to communicate with grants.gov. This alert will be updated by Tuesday, 9/21 if the change has not taken place prior to that timeframe.

UFIT understands that this outage is disrupting academic and administrative processes and appreciates the impact it is having on the university community. Our staff are working as quickly as possible to restore services.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

myUFL and ONE.UF : Maintenance - on Sunday, September 19th at 8:00 AM (Expired 9/19/2021 11:00am) (Expires 9/19/2021 11:00am)

9/13/2021 2:15pm Routine
myUFL and ONE.UF
Maintenance Start - Sunday, September 19th at 8:00 AM
Maintenance End - Sunday, September 19th at 10:00 AM

UFIT staff will perform maintenance for myUFL and ONE.UF beginning on Sunday, September 19th at 8:00 AM. During the maintenance window, users could potentially encounter intermittent connectivity. If this does occur, users should try again and will be able to connect. The maintenance is expected to be completed by Sunday, September 19th at 10:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Network Services (Building 1628 - ECOB) : Maintenance - on Sunday, September 19th at 7:00 AM (Expired 9/19/2021 10:00am) (Expires 9/19/2021 10:00am)

9/13/2021 2:22pm Routine
Network Services (Building 1628 - ECOB)
Maintenance Start - Sunday, September 19th at 7:00 AM
Maintenance End - Sunday, September 19th at 9:00 AM

UFIT staff will perform maintenance for Network Services (Building 1628 - ECOB) beginning on Sunday, September 19th at 7:00 AM. During the maintenance window, the network equipment will be updated in the East Campus Office Building (ECOB). As a result, Network Services will be unavailable from 7:00 AM to 9:00 AM. The maintenance is expected to be completed by Sunday, September 19th at 9:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Security Alert: WordPress Releases Security Update (Expired 9/17/2021 11:13am) (Expires 9/17/2021 11:13am)

9/10/2021 11:33am Problem

Wordpress has recently released version 5.8.1 to address multiple security vulnerabilities affecting versions of Wordpress between 5.4 and 5.8.

Wordpress administrators are encouraged to upgrade to the latest version in order to mitigate the identified security vulnerabilities.

For more details please see:

https://wordpress.org/news/2021/09/wordpress-5-8-1-security-and-maintenance-release

https://nvd.nist.gov/vuln/search/results?form_type=Basic&results_type=overview&query=wordpress


If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

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Security Alert: Microsoft Office 0-Day Vulnerability (Expired 9/16/2021 4:34pm) (Expires 9/16/2021 4:34pm)

9/9/2021 4:42pm Problem

Microsoft recently published a security advisory regarding an unpatched vulnerability in Microsoft Office. This remote code execution vulnerability, identified as CVE-2021-40444, is currently being used in targeted attacks.

The exploit would most likely show up as an Office document attachment in a phishing email or download link from a web site. Users are asked to take extra precautions when opening Office documents from untrusted sources.

Until a patch is made available, Microsoft has published a workaround which involves disabling ActiveX in Internet Explorer.

More details can be found at:

https://msrc.microsoft.com/update-guide/vulnerability/CVE-2021-40444

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

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HiPerGator : Service Issue (Expired 9/16/2021 1:45am) (Expires 9/16/2021 1:45am)

9/15/2021 8:36am Problem
Power interruption to some HiPerGator compute nodes resulted in job loss. Root cause analysis underway.

University community members accessing HiPerGator may experience slowness or intermittent availability. UFIT is working to restore the service to normal as quickly as possible.

Updates will be posted to this alert as soon as additional information becomes available.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Network Services (Materials Engineering Building) : Maintenance - on Sunday, September 12th at 6:00 (Expired 9/12/2021 1:00pm) (Expires 9/12/2021 1:00pm)

9/10/2021 7:48am Routine
Network Services (Materials Engineering Building)
Maintenance Start - Sunday, September 12th at 6:00 AM
Maintenance End - Sunday, September 12th at 12:00 PM

UFIT staff will perform maintenance for Network Services (Materials Engineering Building) beginning on Sunday, September 12th at 6:00 AM. During the maintenance window, the network equipment will be replaced.

As a result, the network will be unavailable at MAE Bldg 0719 throughout the maintenance window. The maintenance window is expected to be completed by Sunday, September 12th at 12:00 PM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

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myUF Marketplace : Service Maintenance - on Saturday, September 11 starting at 6:00 p.m. (Expired 9/12/2021 8:00am) (Expires 9/12/2021 8:00am)

9/7/2021 8:21am Routine
myUF Marketplace.
Maintenance Start - Saturday, September 11, at 6:00 p.m.
Maintenance End - Sunday, September 12 at 2:00 a.m.

The vendor that supports myUF Marketplace will perform maintenance beginning on Saturday, September 11, at 6:00 p.m.

myUF Marketplace is a user-friendly online marketplace designed to streamline the way your department purchases its goods and services.

The maintenance window is expected to be completed by Sunday, September 12 at 2:00 a.m.

myUF Marketplace will be unavailable during this period.

If you have any questions or concerns regarding this notice, please contact the UF Procurement office at 352-392-1335 or Procurement Services

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Network Storage and Archive Management (NSAM) : Maintenance - on Tuesday, September 7th at 10:00 AM (Expired 9/7/2021 1:00pm) (Expires 9/7/2021 1:00pm)

9/3/2021 8:30am Routine
Network Storage and Archive Management (NSAM)
Maintenance Start - Tuesday, September 7th at 10:00 AM
Maintenance End - Tuesday, September 7th at 12:00 PM

UFIT staff will perform maintenance for Network Storage and Archive Management (NSAM) beginning on Tuesday, September 7th at 10:00 AM. Network Storage and Archive Management (NSAM) is used to safeguard the University's critical data. UFIT will be we implementing additional changes to the Tivoli Storage Manager (TSM) Tape Archive platform. The maintenance activity involves applying new network ACLs to restrict TSM admin access to ICT secure networks and VPNs. This will not impact regular node backup operations. The maintenance is expected to be completed by Tuesday, September 7th at 12:00 PM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Confluence (onewiki.it.ufl.edu) : Resolved. (Expired 9/2/2021 5:00pm) (Expires 9/2/2021 5:00pm)

9/2/2021 3:38pm Routine

The problem with Confluence has been resolved. We apologize for the inconvenience and thank you for your patience.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu


The problem with Confluence (onewiki.it.ufl.edu) has been resolved. We apologize for the inconvenience and thank you for your patience.


Confluence (onewiki.it.ufl.edu) is currently unavailable. UFIT is working to resolve the outage and will fully investigate the issues that caused it after the service is restored.

UFIT understands that this outage is disrupting academic and administrative processes and appreciates the impact it is having on the university community. Our staff are working as quickly as possible to restore services.

Outage updates will be posted here.

Network Storage and Archive Management (NSAM) : Maintenance - on Tuesday, August 31st at 10:00 AM (Expired 8/31/2021 1:00pm) (Expires 8/31/2021 1:00pm)

8/26/2021 9:00am Routine
Network Storage and Archive Management (NSAM)
Maintenance Start - Tuesday, August 31st at 10:00 AM
Maintenance End - Tuesday, August 31st at 12:00 PM

UFIT staff will perform maintenance for Network Storage and Archive Management (NSAM) beginning on Tuesday, August 31st at 10:00 AM. Network Storage and Archive Management (NSAM) is used to safeguard the University's critical data. UFIT will be we converting Tivoli Storage Manager (TSM) user authentication to GatorLink usernames and passwords. This does not impact regular backups using node-based authentication. If your current TSM admin account does not match your GatorLink username, then it will be disabled until we can identify your GatorLink account and update your unit's TSM configuration. If you are aware of such a mismatch, let us know via a myIT/Cherwell service request, and we'll update your access accordingly. The maintenance is expected to be completed by Tuesday, August 31st at 12:00 PM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

UFirst : Service Issue (Expired 8/30/2021 11:30am) (Expires 8/30/2021 11:30am)

8/30/2021 10:52am Problem

The problem with UFirst has been resolved. We apologize for the inconvenience and thank you for your patience.


University community members accessing UFirst may experience slowness or intermittent availability. UFIT is working to restore the service to normal as quickly as possible.

Updates will be posted to this alert as soon as additional information becomes available.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

UFIRST : Service Maintenance - on Friday, August 27th at 5:45 PM (Expired 8/29/2021 11:00am) (Expires 8/29/2021 11:00am)

8/26/2021 8:43am Routine
UFIRST
Maintenance Start - Friday, August 27th at 5:45 PM
Maintenance End - Sunday, August 29th at 10:00 AM

UFIT staff will perform maintenance for UFIRST beginning on Friday, August 27th at 5:45 PM. UFIRST is used as an on-line grant proposal and award tracking system. UFIRST will be unavailable for approximately 32 hours starting at 5:45 PM. UFIRST is expected to be available by Sunday, August 29th at 1:45 AM, but users may experience degraded performance during the balance of the maintenance window. The maintenance is expected to be completed by Sunday, August 29th at 10:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Network Services (Emerson Hall) : Maintenance - on Sunday, August 29th at 6:00 AM (Expired 8/29/2021 9:00am) (Expires 8/29/2021 9:00am)

8/23/2021 2:53pm Routine
Network Services (Emerson Hall)
Maintenance Start - Sunday, August 29th at 6:00 AM
Maintenance End - Sunday, August 29th at 8:00 AM

UFIT staff will perform maintenance for Network Services (Emerson Hall) beginning on Sunday, August 29th at 6:00 AM. During the maintenance window, the network equipment will be updated in Emerson Hall. As a result, Network Services will be unavailable from 6:00 AM to 8:00 AM. The maintenance is expected to be completed by Sunday, August 29th at 8:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Eduroam Wireless : Service Maintenance/Information - on 8/28/2021 5:00AM (Expired 8/28/2021 6:00am) (Expires 8/28/2021 6:00am)

8/26/2021 10:38am Routine
Eduroam Wireless
Maintenance Start - 8/28/2021 5:00AM
Maintenance End - 8/28/2021 6:00AM

UFIT staff will perform maintenance for Eduroam Wireless in the Student Life Facilities beginning on 8/28/2021 5:00AM. UFIT will be Adding additional Bandwidth for the Eduroam Wireless Network in Student Life Facilities. There may be up to two 15 minute outages during this work. The maintenance is expected to be completed by 8/28/2021 6:00AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Microsoft OneDrive : Service Issue (Expired 8/26/2021 8:45pm) (Expires 8/26/2021 8:45pm)

8/26/2021 2:01pm Problem

University community members accessing Microsoft OneDrive may experience errors related to storage limits being lower than expected. UFIT has notified the vendor and the vendor is working to resolve the issue.

Updates will be posted to this alert as soon as additional information becomes available.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

myIT and myRequest : Maintenance - on Friday, August 20th at 10:00 PM (Expired 8/21/2021 9:00am) (Expires 8/21/2021 9:00am)

8/16/2021 10:53am Routine
myIT and myRequest
Maintenance Start - Friday, August 20th at 10:00 PM
Maintenance End - Saturday, August 21st at 8:00 AM

The vendor that supports myIT and myRequest will perform maintenance beginning on Friday, August 20th at 10:00 PM. myIT is used by UFIT to record and track service requests and incidents. myRequest is used by Shared Services for service requests. While outages are possible throughout the maintenance window, the vendor that supports myIT / myRequest does not expect the service to be interrupted for the entire maintenance window. The maintenance is expected to be completed by Saturday, August 21st at 8:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Enterprise Reporting : experiencing some issues with IE 11. - Resolved. (Expired 8/19/2021 5:00pm) (Expires 8/19/2021 5:00pm)

8/19/2021 3:00pm Routine

The problem with using IE 11 to access Enterprise Reporting has been resolved. UFIT has placed a work around in place. We apologize for the inconvenience and thank you for your patience.


Enterprise Reporting is experiencing some issues with IE 11.

Enterprise Reporting can be accessed using Google Chrome. UFIT is aware of this issue and they are looking into it.

Updates will be posted to this alert as soon as additional information becomes available.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

Network Services (Building 970, 1278, 757) : Maintenance - on Tuesday, August 17th at 12:00 AM (Expired 8/17/2021 3:00am) (Expires 8/17/2021 3:00am)

8/11/2021 4:45pm Routine
Network Services (Building 970, 1278, 757)
Maintenance Start - Tuesday, August 17th at 12:00 AM
Maintenance End - Tuesday, August 17th at 2:00 AM

UFIT staff will perform maintenance for Network Services (Building 970, 1278, 757) beginning on Tuesday, August 17th at 12:00 AM. DNAC managed switches in the buildings and sites listed below will have their code upgraded. During this routine maintenance each switch will reload. Edge host that connect to or through switches in these buildings can expect up to two 10 minute outages while switches reboot.

*Bldg 0970 - Entomology-Nematology

*Bldg 1278 - Urban Entomology

*Bldg 0757 - Holland Law Center (Apop only)

The maintenance is expected to be completed by Tuesday, August 17th at 2:00 AM.

If you have any questions or concerns regarding this notice, please contact the UF Computing Help Desk at 352-392-HELP or helpdesk@ufl.edu

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